Field service teams can serve as the lifeblood for wholesale distributors, repair service companies, software firms, and other professional services that require skilled experts to perform a particular task on-site. Deploying field teams with speed, efficiency, and accuracy is essential for providing top-notch service that keeps customers coming back.
Technicians, distributors, and other key employees deployed into the field need reliable technology to get work done. From managing inventory to delivering invoices, staying productive on-site requires a set of tools that helps field workers conduct business without added friction.
Leveraging smartphone technology
Smartphones have made it possible for field workers to be more productive than ever before. With the right field service software, field workers can properly execute work orders, gather signatures, and take payments, turning an ordinary mobile phone into a powerful solution that streamlines the pace of getting business done.
The Averiware Field Service App is the perfect mobile app to better manage field service teams. As the ideal field service software solution for small-medium companies, Averiware’s mobile Android application was engineered alongside field technicians and engineers to deliver key capabilities that make field workers’ on-site visits more productive and efficiently on-site.
Replacing traditional paper-based workflows, Averiware’s case management solution for companies also helps reduce errors, improve accuracy, and keep information safe on devices and in the cloud. Keeping data in sync even when internet service isn’t available, the Averiware Field Service App can help ensure that field workers are able to work expediently as possible.
Here are just a few major features of the Averiware mobile app for field service management:
- Case, delivery, and pantry management. Field workers can fully complete complex work orders, execute service workflows, and manage inventory from an easy-to-use case management system.
- Sales. Averiware’s field service software solution allows field workers to share product catalogs, take orders, generate invoices, and process point-of-sale payments.
- Offline capabilities. Able to work with or without an internet connection, Averiware’s field service management app ensures that field workers can enter orders, capture signatures, and access information no matter where they are.
Boosting the bottom line
Combined with Averiware’s Cloud ERP, the mobile Field Service App can help boost operational efficiency, reduce costs, and gain better insights throughout the normal course of business.
The Averiware Field Service App makes it easy to keep technicians, distributors, and other field professionals productive anytime, anywhere.