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Cloud/online self-service portals make it easy for your organization to do business.

By offering your customers, suppliers, and partners a self-service portal, it is easy to create and check orders; check the status of cases or payments; view and manage documents; and resolve issues, while reaping the benefits of faster, more transparent, and less expensive business processes. Our customer self-service portal will increase customer, supplier, and partner loyalty by streamlining the process. It will also increase visibility and collaboration by providing access to various documents, statuses, and project information. And your order fulfillment, case collections and supplier payments will be much faster than you expect.

Customer and vendor self-service key features and highlights:

  • Reduces operating costs
  • Increases customer engagement
  • Improves customer experience
  • Real-time
    • Orders
    • Tickets/Cases
    • Customer self-service
    • Reports
    • Vendor/partner self-service
    • Bill submission/status
    • Automatic notifications
    • Ticket submissions