PLAN


Price

STANDARD

Includes 5 Users

$395.00/month

($49.50 for Additional Users/mo)

PROFESSIONAL

Includes 10 Users

$625.00/month

($49.50 for Additional Users/mo)

ENTERPRISE

Includes 20 Users

$1,100.00/month

($49.50 for Additional Users/mo)

Feature Summary

Modules Sub-Modules Description
Financial Accounting   Averiware’s Accounting and Financial Management module featuring user defined internal controls and audit trails . It is flexible, intuitive, and user friendly. Leveraging tight integration and data sharing with all other modules – data recording accuracy is enhanced and very efficient. Now you can have access to real-time data from any of your company’s divisions or locations – including orders from your , team members in the field and you ecommerce storefront. With over 40 standard reports and the ability to define customized versions, you can get all the information needed to satisfy accounting, auditing, continuous improvement initiatives and operational controls.
  Account Payables (AP) Account Payables (AP)
  Accounts Receivables (AR) Accounts Receivables (AR)
  General Ledger (GL) General Ledger (GL)
Supply Chain Management (SCM)   Supply Chanin Management , streamlines purchasing and inventory management tasks by providing decision support and automating purchase requests and other recurring procurement steps. The SCM module provides data and imbedded controls to shorten lead times and expedite procurement actions. With greater accuracy, insight, and streamlined processes provided by SCM, you will avoid most excess inventory costs and ‘stock-outs’ that negatively impact customers’ current needs and longer term loyalty.
  Purchasing Purchasing – Vendor Management , Purchase Requesition (PR) , and Purchase Orders ( PO).
  Inventory Management Inventory Management – Items , Kits, Categories, Material Reciept, Material Transfers, Adjustments, Catalog.
  Bill of Materials (BOM) Bill of Materials (BOM)
Customer Relationship Management (CRM)   Averiware empowers your employees with tools they need to enhance customer relationships by providing personalized, timely, and informed customer service. The Customer Relationship Management module integrates and optimally automates customers’ interactions to achieve enhanced revenue, improved employee productivity and long lasting customer loyalty. To allow your customer care employees to respond quickly to waiting customers, the CRM module provides customer centric information displayed in a one-screen user friendly format.
  Customer Care Customer Care – Customer Management (CC) , Quotes , Sales Orders ( SO).
  Sales Force Automation (SFA) Sales Force Automation (SFA) – Leads, Accounts , Contacts, Opporttunities.
Human Resources Management (HR)   Averiware’s Human Resources Management module provides a uniform record keeping format, reduces administrative costs and optimizes human resource deployment, training and advancement. Streamlining your human resources administration and reporting procedures will also have a positive effect on employee satisfaction and retention. The HR module provides administrative, payroll, employee benefits, time management and reporting functionalities.
  Human Resources Management (HR) Human Resources Management (HR)
Point of Sale (POS)   Our Point-of-Sale solution is geared with a number of innovative features that benefit the retail business by enhancing employee productivity. The operational efficiency is maximized with the automation of regular Point-of-Sale tasks. With its simple yet robust design, the solution offers maximum performance and adaptability, and is easily manageable and scalable. With its ease to integrate with Averiware, the Averiware POS helps the retailers to run an efficient and resilient business.
  POS Point of Sale
Portals – Customer and Vendor Self Service Portals   Averiware’s Self Service Portal is a secure website that provides your customers and vendor’s with a single point of access to information that is relevant to them, such as policies, invoices, deliveries, orders , online payments. A customer portal is available 24/7, 365 days a year on a desktop or mobile device such as a tablet, laptop or smartphone.
  Self Service Portal Portals – Customer and Vendor Self Service
Case & Issue Management   Case and Issue Management allows you to track the status of customer issues and operational task till close. View all related activities and notes as well as status. You can set up alerts to notify technician and managers.
  Case & Issue Management Case & Issue Management
Service Operation Management   Service Operation Management allows you to gain visibility int to you operation by helping you categorize and track, types of Case and Issues, and view the status. Dashboard provide overview information of Equipment / Machinery managed and services, Location details and Contact related information. Set up alert to help you get notification based on specific events.
  Search Search
  Location Management Location Management
  Machine / Equipment Management Machine / Equipment Management
  Alerts Alerts
  Contacts Contacts
  Contracts Contracts
  Reports Reports
    Over 40 operations reports
Projects   The Projects module allows your organizations to better manage projects, resouces and task. You can assign specific resroucse to a project and assign them tasks. You can also capture notes related ato the project and project documentation. You can also track the time sheets, and expense reports of the resrouces.
  Projects Projects
  Tasks,Notes and Resources… Tasks,Notes and Resources…
  Timesheet & Expense Reports Timesheet & Expense Reports

Detailed Feature Comparison

Modules Sub-Modules Description
Financial Accounting   Averiware’s Accounting and Financial Management module featuring user defined internal controls and audit trails . It is flexible, intuitive, and user friendly. Leveraging tight integration and data sharing with all other modules – data recording accuracy is enhanced and very efficient. Now you can have access to real-time data from any of your company’s divisions or locations – including orders from your , team members in the field and you ecommerce storefront. With over 40 standard reports and the ability to define customized versions, you can get all the information needed to satisfy accounting, auditing, continuous improvement initiatives and operational controls.
Financial Accounting Payables (AP) Account Payables (AP)
    User-defined ageing parameters for accounts payable
Multiple accounts payable control accounts availability
Batch check printing
Voided Check ‘reversal’ with automatic accounting entries and reinstatement of payment details
Multiple payment capability – Checks, Wire Transfers and Credit Cards
Record and tracks credit card purchases
Define payment and/or place purchase order on hold
Make and track prepayments without vendors’ invoices
Make and track advance payments with automatic application to invoices
Automatic of manual selection of invoices for payments
Debit Memo for returns, shortages, damage and other reasons
Early payment discounts with Vendor Discount Analysis
1099 vendor reporting
Miscellaneous bill creation and payment
Financial Accounting Receivables (AR) Accounts Receivables (AR)
    Single click creation of invoices from packing slips (shipping documents)
Unlimited ship-to addresses
Complete sales tax rules engine, with State, County, City and Zip Code demarcation tax rates
Customer sales tax exemptions and exceptions
Credit memo for sales returns or other issues
Returned checks processing
Automated freight charge calculations
Payments in advance processing and automatic applications at time of invoicing
Multiple General Ledger control accounts may be employed
Accounts receivable statements and lists with user defined aging rules
Unpaid invoices and collection analysis
Setup customized pricing for each customer.
Financial Accounting General Ledger (GL) General Ledger (GL)
    Seamless integration and automatic posting of entries from any module
Immediate and deferred posting of journal entries
Industry centric/user defined account numbers from 4 to 24 digits
Bank reconciliation assistance
General Ledger reporting at detail level traceable to individual transactions
Unlimited number of accounts as defined by user’s Chart of Accounts
Custom grouping of accounts as defined by user’s Chart of Accounts
Supply Chain Management (SCM)   Supply Chanin Management , streamlines purchasing and inventory management tasks by providing decision support and automating purchase requests and other recurring procurement steps. The SCM module provides data and imbedded controls to shorten lead times and expedite procurement actions. With greater accuracy, insight, and streamlined processes provided by SCM, you will avoid most excess inventory costs and ‘stock-outs’ that negatively impact customers’ current needs and longer term loyalty.
Supply Chain Management (SCM) Purchasing Purchasing – Vendor Management , Purchase Requesition (PR) , and Purchase Orders ( PO).
    Convert Inventory Requisitions to Purchase Orders at the click of a button
Create and track purchase orders for inventory and service items for multiple locations
Unlimited notes/specifications at line item level with data feed to inventory and sales management
Warning when establish credit limit with supplier is exceeded
Purchase request authorization includes digital signature if desired
Vendor price list management
Electronic submission of Purchase orders to vendors
Make and track prepayments without vendors’ invoices
Make and track advance payments with automatic application to invoices
Backorder visibility
Item association to multiple vendors

  Inventory Management Inventory Management – Items , Kits, Categories, Material Reciept, Material Transfers, Adjustments, Catalog.
    Unlimited number of items
Inventory quantity tracking
Create inventory items ‘on the fly’ from transaction entry screens
Select standard or (weighted) average costing
Item serialization control
Multiple pricing and discount levels with quantity tiers
‘Soft’ allocation of inventory items
Reorder point and minimum order quantity
Inventory adjustments for quantity and cost
Return Materials Authorization (RMA) with one click Shipping Document and Debit Memo
Inventory handling for multiple locations with transfer capability
Kitting and de-kitting of inventory and service items with automatic cost calculation
Automatic notification to Buyers of items at reorder levels and pending requisitions
Inventory item specifications/quality clauses/inspection instructions
Authorized vendors for all inventory items
Look at data content in inventory master file
Bill of Materials (BOM) Bill of Materials (BOM)
    Create bill of materials to create kits
Supports batch, discrete, made to order and made to stock types of production
Multi level bill of materials
Dis-Assemble kits
View BOM and Where sold and Where used reports
Customer Relationship Management (CRM)   Averiware empowers your employees with tools they need to enhance customer relationships by providing personalized, timely, and informed customer service. The Customer Relationship Management module integrates and optimally automates customers’ interactions to achieve enhanced revenue, improved employee productivity and long lasting customer loyalty. To allow your customer care employees to respond quickly to waiting customers, the CRM module provides customer centric information displayed in a one-screen user friendly format.
  Customer Care Customer Care – Customer Management (CC) , Quotes , Sales Orders ( SO).
    Customer setup, quotations, sales orders, and credit status on dynamic screens
Record and view on a single page, all conversations, satisfaction indicators, personal information
View customer’s wish list and relevant competitive data in one location
Calendar and Scheduler for customer interaction and follow-up
E-mail or print quotations, sales orders, invoices, and account statements
Product pricing and discount override during sales order creation with optional gross margin display
Credit limit consideration and inventory availability displays
Detailed Customers/ Business Partners/ Dealers database
Order and versions history
Convert orders and invoices
Order scheduling
Customer-specific prices
Quote versioning and history
Put order or customer account ‘on hold’ to resolve issues
Enforce payment of order before shipment
Order tracking and delivery schedule data capture on mobile handheld devices
Commissions tracking on sales as applicable
Ability to link with delivery providers for shipment tracking
Customer purchasing trend indicator
  Sales Force Automation (SFA) Sales Force Automation (SFA) – Leads, Accounts , Contacts, Opportunities.
    Averiware Sales Force Automation module combines sales opportunity, customer data, order details, and inventory availability, whenever and wherever needed. Your sales force will be able to prospect more efficiently, process orders more quickly, reduce operating costs substantially, and provide customer service superbly delivered.
Handle pre-sales and sales activities for your organization
Campanians – Create and track and manage campaigns
Leads – Create and track and manage leads
Contacts – Create and track and manage contacts
Accounts- Create and track and manage Accounts
Opportunity management
Forecast and Sales Plan
Account and contact management with seamless integration with Customer Care
Integrated Calendar and Scheduler
Mass e-mail capability for campaigns and promotions
Multiple price lists capability
Customized pricing and promotions management
Mobile handheld device order processing with bar code scanning and when needed printing
Single point customer set-up
Tracking of competitors’ actions
One click population of quotations using price list
One click conversion of quotations to sales orders
Comprehensive sales commission calculations
Sales and Gross Margin analysis with drill down to underlying transactions
Human Resources Management (HR)   Averiware’s Human Resources Management module provides a uniform record keeping format, reduces administrative costs and optimizes human resource deployment, training and advancement. Streamlining your human resources administration and reporting procedures will also have a positive effect on employee satisfaction and retention. The HR module provides administrative, payroll, employee benefits, time management and reporting functionalities.
  Human Resources Management (HR) Human Resources Management (HR)
    Record and track all customary information including the following
Link employees with ‘home’ organization for sales commissions, data security rules and reporting
Unlimited user controlled job descriptions
Allow employee interaction with Averiware based on job requirements
Hire dates
Salary and wage information, including pay history
Emergency contact
Employee lookup
Benefits selection
Time card printing
Time and Attendance
Track employee Clock in and Clock Out
Point of Sale (POS)   Our Point-of-Sale solution is geared with a number of innovative features that benefit the retail business by enhancing employee productivity. The operational efficiency is maximized with the automation of regular Point-of-Sale tasks. With its simple yet robust design, the solution offers maximum performance and adaptability, and is easily manageable and scalable. With its ease to integrate with Averiware, the Averiware POS helps the retailers to run an efficient and resilient business.
  POS Point of Sale
    Operable with Touch Screen, Keyboard or Mouse
Bar Code Scanner Support
Convenient Prepay Option (Credit Card, Debit Card, Online, Cheque etc.)
Seamless integration with Averiware
Flexibility to be used as a stand-alone module
General Ledger Integration
Integrated Barcode Printing
Integrated Price Label Printing
Fingerprint Scanner
Credit card Payments
Credit card/Cheque Scanner
Integrates with Z-Out and Cash Register
Digital Image Capture capability
Sign Pad Integration
Detailed Point-Of-Sale and Business Reports facility
Portals – Customer and Vendor Self Service Portals   Averiware’s Self Service Portal is a secure website that provides your customers and vendor’s with a single point of access to information that is relevant to them, such as policies, invoices, deliveries, orders , online payments. A customer portal is available 24/7, 365 days a year on a desktop or mobile device such as a tablet, laptop or smartphone.
  Self Service Portal Portals – Customer and Vendor Self Service
    24/ hours a day 7 days a week. With out the need to call or email your team members
On-line Ordering can be done using a form or an dynamic Order Form
Re-Order product based on past Orders.
Customer can make payments and access customer statements.
Browse you Catalogs
Set up reminders to remind customer to order prior to delivery dates
Messages and Notification
Share features products
Issue Reporting – Report issue or problems with out call in the Customer Service determent.
Document sharing and access marketing and training material.
Ability to access and specific historical information related to their organization such as Past Quotes, Orders , Invoices and account balance.
Customer can make payments and access customer statements.
Business partners and reseller can view inventory and place orders them selves.
Partners , operators and vendors can provide update information on work done.
Vendor’s can submit their invoices based on purchase orders and check payment status.
Case & Issue Management   Case and Issue Management allows you to track the status of customer issues and operational task till close. View all related activities and notes as well as status. You can set up alerts to notify technician and managers.
  Case & Issue Management Case & Issue Management
    Dashboard to view open Cases and Issues
Track Open Cases by Dispatch /Customer Service Rep.
View Cases by Tech, Case Type, Average Time to Solve and more.
Update Customers on status of Cases
Setup Maintenance Schedules
View Case History by location and equipment
Customize Case and Issue Types
Mobile App for Technician / Employees
Mobile Online / Offline Capabilities
Seamless offline capabilities, so that technicians can access Case, customer and equipment information, or capture service remotely, regardless of internet connectivity
Service Operation Management   Service Operation Management allows you to gain visibility int to you operation by helping you categorize and track, types of Case and Issues, and view the status. Dashboard provide overview information of Equipment / Machinery managed and services, Location details and Contact related information. Set up alert to help you get notification based on specific events.
  Search Search
    Search – By Location, Machine / Equipment, Vendor / Operator, Issue
  Location Management Location Management
    Location Dashboard – Overview of all Locations
View Location , Contacts, Machines, Contracts, and history.
View Machines / Equipment at each location / Issue history
View Contacts at each location
View Contracts
  Machine / Equipment Management Machine / Equipment Management
    Machine Dashboard – Overview of all Machine
Machine details and machines
View Issue History
Contract details
Location / Placement history
Ability to set up planogram
  Alerts Alerts
    Setup and Configure Alerts based on Locations, Cases, Installations
  Contacts Contacts
    Send emails to Customers and Groups
Updated Contact information
Notes and Activities
  Contracts Contracts
    Set up Contracts – Customers and Vendors
Contract status
Set notifications based on expiration dates
Related equipment’s
Contacts and Attachments
  Reports Reports
    Over 40 operations reports
Projects   Averiware’s Project module allows your organizations to better manage projects, resouces and task. You can assign specific resroucse to a project and assign them tasks. You can also capture notes related ato the project and project documentation. You can also track the time sheets, and expense reports of the resources.
  Projects Projects
    Set up Projects internal and Customer Projects
View Project by start and end dates,Project phases and category status and billing types
Record estimates hours and cost per project and link billing to project to see actuals compared to estimates.
Tracking invoices and expenses related to projects.
Track billable hours and expesnes that should be falged while billing for the project
Assign Resources and task to a project
  Tasks,Notes and Resources… Tasks,Notes and Resources…
    Create and assign Tasks and view status of the Tasks
Assign Resoruces and assign Task to Resroucs
Update Notes related to the project
  Timesheet & Expense Reports Timesheet & Expense Reports
    Employee can create Timesheets, Daily and Weekly.
Timesheets can be linke to Customers and Projects
Ability to add note to the Timesheets
Associate bill rates ,task and descriptions to be used for client billing
Generate profressional services bill to customers based on times sheets and billable expenses.
Start / Stop timer linked to the blling tiemsheet.
Set up apporval process for Timesheets and Expenses Reports.
Expense Reports entry and catogization with ability to attache reciepts.
Start / Stop timer linked to the blling tiemsheet.
DETAILED FEATURE LIST
PLANS & PRICING
SCHEDULE A DEMO