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STANDARD
$395.00 / PER MONTH
Includes 5 Users
$49.50 for Additional Users/month
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PROFESSIONAL
$625.00 / PER MONTH
Includes 10 Users
$49.50 for Additional Users/month
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ENTERPRISE
$1,100.00 / PER MONTH
Includes 20 Users
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Feature Summary
| Modules | Sub-Modules | Description |
| Financial Accounting | Averiware’s Accounting and Financial Management module, featuring user-defined internal controls and audit trails. It is flexible, intuitive, and user-friendly. Leveraging tight integration and data-sharing with all other modules, data recording accuracy is enhanced and very efficient. Now you can have access to real-time data from any of your company’s divisions or locations – including orders from your team members in the field and you ecommerce storefront. With over 40 standard reports and the ability to define customized versions, you can get all the information needed to satisfy accounting, auditing, continuous improvement initiatives and operational controls. | |
| Account Payables (AP) | Account Payables (AP) | |
| Account Receivables (AR) | Account Receivables (AR) | |
| General Ledger (GL) | General Ledger (GL) | |
| Supply Chain Management (SCM) | Averiware’s Supply Chain Management module streamlines purchasing and inventory management tasks by providing decision support and automating purchase requests and other recurring procurement steps. Our SCM module provides data and imbedded controls to shorten lead times and expedite procurement actions. With greater accuracy, insight, and streamlined processes provided by our SCM module, you will avoid most excess inventory costs and ‘stock-outs’ that negatively impact customers’ current needs and longer term loyalty. | |
| Purchasing | Purchasing – Vendor Management, Purchase Requisition (PR), and Purchase Orders (PO) | |
| Inventory Management | Inventory Management – Items, Kits, Categories, Material Receipts, Material Transfers, Adjustments, Catalogs | |
| Bill of Materials (BOM) | Bill of Materials (BOM) | |
| Customer Relationship Management (CRM) | Averiware empowers your employees with tools they need to enhance customer relationships by providing personalized, timely, and informed customer service. The Customer Relationship Management module integrates and optimally automates customers’ interactions to achieve enhanced revenue, improved employee productivity and long-lasting customer loyalty. To allow your customer care employees to respond quickly to waiting customers, the CRM module provides customer-centric information displayed in a one-screen user-friendly format. | |
| Customer Care | Customer Care – Customer Management (CC), Quotes, Sales Orders (SO) | |
| Sales Force Automation (SFA) | Sales Force Automation (SFA) – Leads, Accounts, Contacts, Opportunities | |
| Human Resources Management (HR) | Averiware’s Human Resource Management module provides a uniform record-keeping format, reduces administrative costs and optimizes human resource deployment, training and advancement. Streamlining your human resources administration and reporting procedures will also have a positive effect on employee satisfaction and retention. The HR module provides administrative, payroll, employee benefits, time management, and reporting functionalities. | |
| Human Resources Management (HR) | Human Resources Management (HR) | |
| Point of Sale (POS) | Our Point-of-Sale solution is geared with a number of innovative features that benefit the retail business by enhancing employee productivity. The operational efficiency is maximized with the automation of regular point-of-sale tasks. With its simple yet robust design, the solution offers maximum performance and adaptability, and is easily manageable and scalable. Easily integrated with Averiware, the Averiware POS module helps retailers run an efficient and resilient business. | |
| POS | Point of Sale | |
| Portals – Customer and Vendor Self-Service Portals | Averiware’s Self-Service Portal is a secure website that provides your customers and vendors with a single point of access to information that is relevant to them, such as policies, invoices, deliveries, orders, and online payments. A customer portal is available 24/7, 365 days a year on a desktop or a mobile device, such as a tablet, laptop or smartphone. | |
| Self-Service Portal | Portals – Customer and Vendor Self-Service | |
| Case & Issue Management | Averiware’s Case and Issue Management module allows you to track the status of customer issues and operational tasks till they are closed. You can view all related activities and notes as well as the status. You can set up alerts to notify technicians and managers. | |
| Case & Issue Management | Case & Issue Management | |
| Service Operations Management | Our Service Operations Management module helps you gain visibility into your operations by helping you categorize and track types of cases and issues, and view the status of these. The dashboard provides an overview of the equipment / machinery managed, as well as information related to services, location details and contacts. Set up alerts so you get notifications based on specific events. | |
| Search | Search | |
| Location Management | Location Management | |
| Machine / Equipment Management | Machine / Equipment Management | |
| Alerts | Alerts | |
| Contacts | Contacts | |
| Contracts | Contracts | |
| Reports | Reports | |
| Over 40 operations reports | ||
| Projects | The Projects module allows your organization to better manage projects, resources and tasks. You can assign specific resources to a project as well as delegate tasks. You can also capture notes and documentation related to the project. You can also track the time sheets and expense reports of the resources. | |
| Projects | Projects | |
| Tasks, Notes and Resources | Tasks, Notes and Resources | |
| Timesheet & Expense Reports | Timesheet & Expense Reports |
Detailed Feature Comparison
| Modules | Sub-Modules | Description |
| Financial Accounting | Averiware’s Accounting and Financial Management module featuring user defined internal controls and audit trails . It is flexible, intuitive, and user friendly. Leveraging tight integration and data sharing with all other modules – data recording accuracy is enhanced and very efficient. Now you can have access to real-time data from any of your company’s divisions or locations – including orders from your , team members in the field and you ecommerce storefront. With over 40 standard reports and the ability to define customized versions, you can get all the information needed to satisfy accounting, auditing, continuous improvement initiatives and operational controls. | |
| Financial Accounting | Payables (AP) | Account Payables (AP) |
| User-defined ageing parameters for accounts payable Multiple accounts payable control accounts availability Batch check printing Voided Check ‘reversal’ with automatic accounting entries and reinstatement of payment details Multiple payment capability – Checks, Wire Transfers and Credit Cards Record and tracks credit card purchases Define payment and/or place purchase order on hold Make and track prepayments without vendors’ invoices Make and track advance payments with automatic application to invoices Automatic of manual selection of invoices for payments Debit Memo for returns, shortages, damage and other reasons Early payment discounts with Vendor Discount Analysis 1099 vendor reporting Miscellaneous bill creation and payment |
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| Financial Accounting | Receivables (AR) | Accounts Receivables (AR) |
| Single click creation of invoices from packing slips (shipping documents) Unlimited ship-to addresses Complete sales tax rules engine, with State, County, City and Zip Code demarcation tax rates Customer sales tax exemptions and exceptions Credit memo for sales returns or other issues Returned checks processing Automated freight charge calculations Payments in advance processing and automatic applications at time of invoicing Multiple General Ledger control accounts may be employed Accounts receivable statements and lists with user defined aging rules Unpaid invoices and collection analysis Setup customized pricing for each customer. |
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| Financial Accounting | General Ledger (GL) | General Ledger (GL) |
| Seamless integration and automatic posting of entries from any module Immediate and deferred posting of journal entries Industry centric/user defined account numbers from 4 to 24 digits Bank reconciliation assistance General Ledger reporting at detail level traceable to individual transactions Unlimited number of accounts as defined by user’s Chart of Accounts Custom grouping of accounts as defined by user’s Chart of Accounts |
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| Supply Chain Management (SCM) | Supply Chanin Management , streamlines purchasing and inventory management tasks by providing decision support and automating purchase requests and other recurring procurement steps. The SCM module provides data and imbedded controls to shorten lead times and expedite procurement actions. With greater accuracy, insight, and streamlined processes provided by SCM, you will avoid most excess inventory costs and ‘stock-outs’ that negatively impact customers’ current needs and longer term loyalty. | |
| Supply Chain Management (SCM) | Purchasing | Purchasing – Vendor Management , Purchase Requesition (PR) , and Purchase Orders ( PO). |
| Convert Inventory Requisitions to Purchase Orders at the click of a button Create and track purchase orders for inventory and service items for multiple locations Unlimited notes/specifications at line item level with data feed to inventory and sales management Warning when establish credit limit with supplier is exceeded Purchase request authorization includes digital signature if desired Vendor price list management Electronic submission of Purchase orders to vendors Make and track prepayments without vendors’ invoices Make and track advance payments with automatic application to invoices Backorder visibility Item association to multiple vendors |
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| Inventory Management | Inventory Management – Items , Kits, Categories, Material Reciept, Material Transfers, Adjustments, Catalog. | |
| Unlimited number of items Inventory quantity tracking Create inventory items ‘on the fly’ from transaction entry screens Select standard or (weighted) average costing Item serialization control Multiple pricing and discount levels with quantity tiers ‘Soft’ allocation of inventory items Reorder point and minimum order quantity Inventory adjustments for quantity and cost Return Materials Authorization (RMA) with one click Shipping Document and Debit Memo Inventory handling for multiple locations with transfer capability Kitting and de-kitting of inventory and service items with automatic cost calculation Automatic notification to Buyers of items at reorder levels and pending requisitions Inventory item specifications/quality clauses/inspection instructions Authorized vendors for all inventory items Look at data content in inventory master file |
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| Bill of Materials (BOM) | Bill of Materials (BOM) | |
| Create bill of materials to create kits Supports batch, discrete, made to order and made to stock types of production Multi level bill of materials Dis-Assemble kits View BOM and Where sold and Where used reports |
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| Customer Relationship Management (CRM) | Averiware empowers your employees with tools they need to enhance customer relationships by providing personalized, timely, and informed customer service. The Customer Relationship Management module integrates and optimally automates customers’ interactions to achieve enhanced revenue, improved employee productivity and long lasting customer loyalty. To allow your customer care employees to respond quickly to waiting customers, the CRM module provides customer centric information displayed in a one-screen user friendly format. | |
| Customer Care | Customer Care – Customer Management (CC) , Quotes , Sales Orders ( SO). | |
| Customer setup, quotations, sales orders, and credit status on dynamic screens Record and view on a single page, all conversations, satisfaction indicators, personal information View customer’s wish list and relevant competitive data in one location Calendar and Scheduler for customer interaction and follow-up E-mail or print quotations, sales orders, invoices, and account statements Product pricing and discount override during sales order creation with optional gross margin display Credit limit consideration and inventory availability displays Detailed Customers/ Business Partners/ Dealers database Order and versions history Convert orders and invoices Order scheduling Customer-specific prices Quote versioning and history Put order or customer account ‘on hold’ to resolve issues Enforce payment of order before shipment Order tracking and delivery schedule data capture on mobile handheld devices Commissions tracking on sales as applicable Ability to link with delivery providers for shipment tracking Customer purchasing trend indicator |
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| Sales Force Automation (SFA) | Sales Force Automation (SFA) – Leads, Accounts , Contacts, Opportunities. | |
| Averiware Sales Force Automation module combines sales opportunity, customer data, order details, and inventory availability, whenever and wherever needed. Your sales force will be able to prospect more efficiently, process orders more quickly, reduce operating costs substantially, and provide customer service superbly delivered. Handle pre-sales and sales activities for your organization Campanians – Create and track and manage campaigns Leads – Create and track and manage leads Contacts – Create and track and manage contacts Accounts- Create and track and manage Accounts Opportunity management Forecast and Sales Plan Account and contact management with seamless integration with Customer Care Integrated Calendar and Scheduler Mass e-mail capability for campaigns and promotions Multiple price lists capability Customized pricing and promotions management Mobile handheld device order processing with bar code scanning and when needed printing Single point customer set-up Tracking of competitors’ actions One click population of quotations using price list One click conversion of quotations to sales orders Comprehensive sales commission calculations Sales and Gross Margin analysis with drill down to underlying transactions |
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| Human Resources Management (HR) | Averiware’s Human Resources Management module provides a uniform record keeping format, reduces administrative costs and optimizes human resource deployment, training and advancement. Streamlining your human resources administration and reporting procedures will also have a positive effect on employee satisfaction and retention. The HR module provides administrative, payroll, employee benefits, time management and reporting functionalities. | |
| Human Resources Management (HR) | Human Resources Management (HR) | |
| Record and track all customary information including the following Link employees with ‘home’ organization for sales commissions, data security rules and reporting Unlimited user controlled job descriptions Allow employee interaction with Averiware based on job requirements Hire dates Salary and wage information, including pay history Emergency contact Employee lookup Benefits selection Time card printing Time and Attendance Track employee Clock in and Clock Out |
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| Point of Sale (POS) | Our Point-of-Sale solution is geared with a number of innovative features that benefit the retail business by enhancing employee productivity. The operational efficiency is maximized with the automation of regular Point-of-Sale tasks. With its simple yet robust design, the solution offers maximum performance and adaptability, and is easily manageable and scalable. With its ease to integrate with Averiware, the Averiware POS helps the retailers to run an efficient and resilient business. | |
| POS | Point of Sale | |
| Operable with Touch Screen, Keyboard or Mouse Bar Code Scanner Support Convenient Prepay Option (Credit Card, Debit Card, Online, Cheque etc.) Seamless integration with Averiware Flexibility to be used as a stand-alone module General Ledger Integration Integrated Barcode Printing Integrated Price Label Printing Fingerprint Scanner Credit card Payments Credit card/Cheque Scanner Integrates with Z-Out and Cash Register Digital Image Capture capability Sign Pad Integration Detailed Point-Of-Sale and Business Reports facility |
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| Portals – Customer and Vendor Self Service Portals | Averiware’s Self Service Portal is a secure website that provides your customers and vendor’s with a single point of access to information that is relevant to them, such as policies, invoices, deliveries, orders , online payments. A customer portal is available 24/7, 365 days a year on a desktop or mobile device such as a tablet, laptop or smartphone. | |
| Self Service Portal | Portals – Customer and Vendor Self Service | |
| 24/ hours a day 7 days a week. With out the need to call or email your team members On-line Ordering can be done using a form or an dynamic Order Form Re-Order product based on past Orders. Customer can make payments and access customer statements. Browse you Catalogs Set up reminders to remind customer to order prior to delivery dates Messages and Notification Share features products Issue Reporting – Report issue or problems with out call in the Customer Service determent. Document sharing and access marketing and training material. Ability to access and specific historical information related to their organization such as Past Quotes, Orders , Invoices and account balance. Customer can make payments and access customer statements. Business partners and reseller can view inventory and place orders them selves. Partners , operators and vendors can provide update information on work done. Vendor’s can submit their invoices based on purchase orders and check payment status. |
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| Case & Issue Management | Case and Issue Management allows you to track the status of customer issues and operational task till close. View all related activities and notes as well as status. You can set up alerts to notify technician and managers. | |
| Case & Issue Management | Case & Issue Management | |
| Dashboard to view open Cases and Issues Track Open Cases by Dispatch /Customer Service Rep. View Cases by Tech, Case Type, Average Time to Solve and more. Update Customers on status of Cases Setup Maintenance Schedules View Case History by location and equipment Customize Case and Issue Types Mobile App for Technician / Employees Mobile Online / Offline Capabilities Seamless offline capabilities, so that technicians can access Case, customer and equipment information, or capture service remotely, regardless of internet connectivity |
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| Service Operation Management | Service Operation Management allows you to gain visibility int to you operation by helping you categorize and track, types of Case and Issues, and view the status. Dashboard provide overview information of Equipment / Machinery managed and services, Location details and Contact related information. Set up alert to help you get notification based on specific events. | |
| Search | Search | |
| Search – By Location, Machine / Equipment, Vendor / Operator, Issue | ||
| Location Management | Location Management | |
| Location Dashboard – Overview of all Locations View Location , Contacts, Machines, Contracts, and history. View Machines / Equipment at each location / Issue history View Contacts at each location View Contracts |
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| Machine / Equipment Management | Machine / Equipment Management | |
| Machine Dashboard – Overview of all Machine Machine details and machines View Issue History Contract details Location / Placement history Ability to set up planogram |
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| Alerts | Alerts | |
| Setup and Configure Alerts based on Locations, Cases, Installations | ||
| Contacts | Contacts | |
| Send emails to Customers and Groups Updated Contact information Notes and Activities |
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| Contracts | Contracts | |
| Set up Contracts – Customers and Vendors Contract status Set notifications based on expiration dates Related equipment’s Contacts and Attachments |
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| Reports | Reports | |
| Over 40 operations reports | ||
| Projects | Averiware’s Project module allows your organizations to better manage projects, resouces and task. You can assign specific resroucse to a project and assign them tasks. You can also capture notes related ato the project and project documentation. You can also track the time sheets, and expense reports of the resources. | |
| Projects | Projects | |
| Set up Projects internal and Customer Projects View Project by start and end dates,Project phases and category status and billing types Record estimates hours and cost per project and link billing to project to see actuals compared to estimates. Tracking invoices and expenses related to projects. Track billable hours and expesnes that should be falged while billing for the project Assign Resources and task to a project |
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| Tasks,Notes and Resources… | Tasks,Notes and Resources… | |
| Create and assign Tasks and view status of the Tasks Assign Resoruces and assign Task to Resroucs Update Notes related to the project |
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| Timesheet & Expense Reports | Timesheet & Expense Reports | |
| Employee can create Timesheets, Daily and Weekly. Timesheets can be linke to Customers and Projects Ability to add note to the Timesheets Associate bill rates ,task and descriptions to be used for client billing Generate profressional services bill to customers based on times sheets and billable expenses. Start / Stop timer linked to the blling tiemsheet. Set up apporval process for Timesheets and Expenses Reports. Expense Reports entry and catogization with ability to attache reciepts. Start / Stop timer linked to the blling tiemsheet. |